The shift, on one screen
When you open the system, the front desk sees who arrives today, who leaves today and which guests are already past their check-out time.
An overdue check-out is a stay that is past its check-out time and is still open.
Software for hotels
Hotel management software with DIAN electronic invoicing
Bookings, rooms, cash and Colombian DIAN electronic invoicing in one system, for the daily operation of your hotel.
Built for hotels in Colombia: DIAN electronic invoicing and a cash close for every shift.
The problem
We understand how your hotel runs
This is what a normal day looks like when a hotel is run with notebooks and spreadsheets.
-
Two guests, one room
Bookings live in a notebook or a spreadsheet, and nobody notices in time that two of them overlap.
With Hotel Manager: The calendar shows what is taken in every room, with the real check-in and check-out times. See how →
-
The cash does not add up
When the shift ends, nobody knows how much cash should be in the drawer.
With Hotel Manager: The cash close works out the expected cash and compares it with what you count. See how →
-
The same data, typed twice
The electronic invoice is made separately, in another system and by hand.
With Hotel Manager: The electronic invoice comes from the same booking; the system creates the PDF and emails it to your customer. See how →
-
Who changed the price?
There is no record of who changed what.
With Hotel Manager: The activity log saves every important action: who did it, when and on what. See how →
A solution for every area of your hotel
Hotel Manager brings all of this into one system. Tap one to see it in action.
Front desk
What is happening in your hotel, today
What to do this shift, what state each room is in and how the month is going.
The screens on this page are animated recreations of the app, with sample data from the fictional "Mirador del Valle" hotel. The app interface is currently in Spanish; the text on these screens is translated so you can follow it.
Every room, with its real status
Available, occupied, being cleaned or under maintenance: what you see is the real status, not what someone remembered to write down.
When a stay ends, the room goes to cleaning until someone marks it clean. Any hotel user can request cleaning and confirm it.
The month's occupancy at a glance
See the month or the week. Each bar starts and ends at the real check-in and check-out time, including hourly stays.
Select a booking to see the guest, the room and the dates.
From booking to check-out
Create the booking, check the guest in, record what they consume, take payment and close the account when they leave, all in one place.
The guest's account travels with the booking from check-in to check-out.
Cash and invoicing
What is charged, counted and invoiced
Each guest's account, each shift's cash close and the electronic invoice all come from the same information.
The guest's account, always up to date
Room, services and partial payments in a single account, with the balance always in view.
Voiding a charge or returning a payment does not erase it: it stays on record.
The cash adds up at the end of every shift
When you close the shift you know how much was collected, by which payment method and whether the cash you counted matches what should be there.
Each receptionist sees their own cash; management sees the hotel's. A signed close is not edited: if there is a mistake, it is corrected with a new one.
DIAN electronic invoice, from the same booking
Issue the electronic sales invoice without leaving the booking. The system generates the PDF and emails it to your customer.
The DIAN is Colombia's tax authority. Credit and debit notes are used to correct an invoice that was already issued.
Seasonal rates
Set different prices by room type and by dates: year-end, holiday weekends or Holy Week.
A new rate only applies to new bookings; a stay that was already quoted keeps its price.
Control
Control over your team and your hotels
Each person sees only what concerns them, and every important action is saved.
Guests and history
You register a guest once and see all their previous stays on their profile.
Guest data belongs to each hotel and is not shared with other hotels.
Each person sees what concerns them
There are three roles: administrator, manager and receptionist. Each has different permissions, hotel by hotel.
The role is per hotel: one person can be a manager at one hotel and a receptionist at another.
Everything is on record
Every important action is saved: who did it, when and on what.
Only the hotel administrator can see this log.
One or several hotels
Manage several hotels with a single user. Each hotel's data is kept separate.
The same user can have a different role in each hotel.
In the cloud, nothing to install
You sign in from the browser and start working.
-
On a computer or a phone
It runs in the browser, with no program to install at the front desk.
-
Data kept separate by hotel
Each hotel's information is kept separate from every other hotel's.
Frequently asked questions
What people ask us most
If your question is not here, message us on WhatsApp and we will answer.
Do I have to install anything?
No. Hotel Manager runs in the browser, on a computer or a phone. There is no program to install at the front desk.
What do I need to issue the DIAN electronic invoice?
Your hotel must be enabled with the DIAN, a procedure the hotel completes directly with the authority. After that, the administrator loads the tax details, the invoicing resolution and the digital certificate in the settings. We guide you through that process so your invoicing is set up correctly with the DIAN. Once that is done, any hotel user can issue the invoice from the booking.
Is the invoice issued automatically?
By default you issue it yourself, from the booking. The administrator can choose to have the system also try to issue it at check-out. If it cannot be issued, for example because something is not configured, the check-out still completes and the system tells you.
Which payment methods can I record?
Cash, card and bank transfer, and you can record partial payments. The administrator can cancel a payment recorded by mistake or record a refund, and both stay on record.
Does it work for hourly stays or stays with no check-out date?
Yes. You can charge per night or per hour, and leave the check-out open: when you check the guest out, the system charges the nights that were actually used.
How does it handle VAT?
Each charge can carry its own VAT percentage, and the hotel decides whether the prices it enters already include it or whether it is added on top. Which percentage to charge is up to your accountant.
Who can see my hotel's income and data?
Each person signs in with their own user and role: administrator, manager or receptionist. The receptionist does not see the hotel's income, only their own cash, and only the administrator can see the activity log.
Can I add my hotel's logo?
Yes. In the settings you upload your hotel's logo and icon, and the logo appears on the invoice.
Is the interface available in English?
Not yet. Hotel Manager's interface is in Spanish today, and the screens on this page are translated so you can follow them. Tell us if you need another language.
Does it work for hotels outside Colombia?
Hotel Manager is designed for hotels in Colombia, which is why it includes DIAN electronic invoicing. If your hotel is in another country, write to us and we will take a look.